We have some important information to share regarding recent changes to the PAYE (Pay As You Earn) tax refund process implemented by HM Revenue and Customs (HMRC).
Key Changes
HMRC has discontinued the practice of automatically issuing cheques for PAYE tax refunds. This change, effective from 31 May 2024, is part of HMRC’s initiative to promote online services and reduce potential fraudulent activities.
What This Means for You?
- No More Automatic Cheques: If you’re entitled to a PAYE tax refund, you will no longer receive an automatic cheque in the post after 21 days of receiving your P800 tax calculation letter.
- Active Claim Required: You must now actively claim your refund online, even if you’re entitled to it due to overpayment of tax.
- P800 Letters: These will be sent out between June and the end of November, as usual. The letter will include instructions on how to claim your repayment.
How to Claim Your Refund
- Visit the HMRC website,
- Have your P800 letter handy – you’ll need the reference number from this letter
- Ensure you have your National Insurance number available
Refund Timelines
- Online Bank Transfer: If you choose this option, you should receive your refund within 5 working days.
- Cheque: If you request a cheque online, it will be sent within 42 days (6 weeks).
Alternative Claim Methods
While HMRC encourages online claims, there are other options available:
- Through your personal tax account
- Via the HMRC app
- By contacting HMRC directly to request a cheque
Important Notes
- HMRC will provide non-digital routes for taxpayers who cannot use online services.
- If you prefer a cheque, you can still request one through the online process.
- Be aware that the new process may result in delays if you don’t claim promptly.
Stay Informed
We recommend keeping an eye out for your P800 letter and acting promptly to claim any refunds you’re entitled to. If you have any questions or concerns, please don’t hesitate to contact HMRC directly or consult with a tax professional.



